We are happy to accept your returns for store credit exchanges within 5 business days of. Items must be in as-new, with tags and packaging intact, and must not be washed or worn. Credits will be adjusted based on the current price of the items. If a item is on sale, the customer will receive the sale price at the time of return. Boots can only be exchanged or returned if the soles are unscratched and they remain in as-new condition. Please try on boots in carpeted to ensure a proper fit. *Please note that all felt and straw hats are final sale and non. No exceptions.* Unfortunately, we cannot reimburse any shipping costs incurred when purchasing from www.patronww.com. All other terms and conditions of our Return and Exchange Policy remain in effect.